Schramko and Associates, LLC

Privacy Policy

Information Collection

SCHRAMKO & ASSOCIATES, LLC is the sole owner of the information collected on www.schramkoconsulting.com. SCHRAMKO & ASSOCIATES, LLC collects information from our users at several different points on our Web site.

Orders

SCHRAMKO & ASSOCIATES, LLC requests information from the user on our order form. A user must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, the information is used to contact the user.

Information Use

SCHRAMKO & ASSOCIATES, LLC uses information collected about users of its Web site for internal purposes only. When a user emails or telephones SCHRAMKO & ASSOCIATES, LLC with inquiries or business requests, personal information is stored for contact purposes only, and only for as long as it is needed to provide feedback and services. SCHRAMKO & ASSOCIATES, LLC does not sell, distribute, or advertise information collected about users of its Web site, unless permission is specifically granted on a specific per-instance basis. Users may provide consent to redistribute contact information via email, telephone, or in person. If at any time a user wishes to revoke consent, they may email the SCHRAMKO & ASSOCIATES, LLC Privacy Board at schramkollc@buckeye-express.com with their request.

Newsletter

If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our users privacy we provide a way to opt-out of these communications. Please contact us at schramkollc@buckeye-express.com to inform us of your discontinuance of communication with SCHRAMKO & ASSOCIATES, LLC.

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Surveys

From time-to-time our site requests information from users via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code). Contact information will be used to notify the participants if they have elected to receive feedback regarding surveys. Anonymous Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Users' personally identifiable information is not shared with third parties unless we give prior notice and choice.

Though we may use an intermediary to conduct these surveys, they may not use users' personally identifiable information for any secondary purposes.

Security

This Web site takes every precaution to protect our users' information. When users submit sensitive information via the Web site, their information is protected both online and off-line.

When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry.

While we use encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to user information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added; our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users' information is protected. Finally, the servers that store personally identifiable information are in a secure environment, in a locked facility. Existing employees are re-educated about company privacy practices every quarter, and new employees are required to participate in mandatory privacy training. Occasionally SCHRAMKO & ASSOCIATES, LLC requires additional assistance and contracts the services of professionals and experts such as lawyers, doctors, and professors. Before working with SCHRAMKO & ASSOCIATES, LLC, these professionals are informed of our privacy practices. If users have any questions about the security at our Web site, users can send an email to schramkollc@buckeye-express.com.

Customer Service

SCHRAMKO & ASSOCIATES, LLC communicates with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the users wishes.

Correcting/Updating/Deleting/Deactivating Personal Information

If a user's personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users' personally identifiable information. This can be done by emailing our Privacy Board at schramkollc@buckeye-express.com.

Notification of Changes

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection we will notify users via email or by phone. Under no circumstances will SCHRAMKO & ASSOCIATES, LLC use information in a manner inconsistent with the terms of this Privacy Notice without first receiving consent and permission of its users.

Contact Information

If users have any questions or suggestions regarding our privacy policy, please contact us at: schramkollc@buckeye-express.com Or call us toll free at 866-221-6624.